Daraz Vacancy for Station Incharge

Daraz Vacancy

Daraz invites an application from skilled, self-motivated, result-oriented, diligent, competent Nepali citizens for the Station Incharge position.

Daraz Vacancy Announcement

Station Incharge

Job Information

Department NameOperations
OperationsManagement
Work Experience1-3 years
CityKathmandu
State/ProvinceProvince No.3
Zip/Postal Code44600

About Daraz

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’s vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

Job Description

  • Satisfying the customers and Sellers at the Stations by answering their queries and complaints as per Daraz SOPs Manage the daily operations of the hub
  • Writing emails, generating complaints as and when required Handling tough customers and sellers using soft skills
  • Addresses the after-sales flow for walk in customers
  • Learning all the Systems and Processes as and when guided
  • Educate the customer on Daraz and all marketing related material

Requirements

  • Intermediate with 2-year of experience in relevant field
  • Proactive and able to work both independently and within a team
  • Proven negotiation skills, influencing abilities
  • Strong Communications skills with best customer and seller handling capability

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Competencies

  • Decision-making
  • Analytical
  • Communication
  • Initiative
  • Team Player

Benefits

  • International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
  •  A platform to learn from Alibaba’s world-leading ecosystem
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  •  An opportunity to train the next generation of business leaders
  •  Competitive salary and incentive package
  •  Health and medical insurance

How to Apply

To apply: recruit.zohopublic.com